Privacy Policy 447cuci – Your Personal Data Protection

447cuci takes the privacy of every platform user seriously. This Privacy Policy ("Policy") details how we collect, process, store, and protect your personal data when you use our website, mobile app, and all services offered under the 447cuci brand.

This Policy applies to all users who access or use the 447cuci platform, including unregistered visitors, active registered members, and any party that interacts with our services through any device or channel we provide.

We are committed to ensuring your personal information is handled responsibly, transparently, and in compliance with Malaysia's Personal Data Protection Act 2010 (PDPA) and international data protection best practices.

447cuci collects various types of personal data depending on how you interact with our platform. Below is a summary of the data categories collected:

2.1 Data You Provide Directly

This includes information you provide when registering an account, completing your profile, submitting KYC documents, or contacting our support team. You are responsible for ensuring that all information provided is accurate and up to date.

2.2 Data Collected Automatically

When you use our platform, our systems automatically record certain technical information such as your IP address, device type, browser version, pages visited, access times, and actions taken within the platform. This data is used for security, analytics, and service improvement purposes.

447cuci uses your personal data only for lawful, defined purposes. The following are the primary purposes for which we use your data:

• Account Management: Creates, verifies, and manages your account, including the KYC process and identity verification.
• Transaction Processing: Processes deposits, withdrawals, and any financial transactions you carry out on the platform.
• Service Delivery: Grants access to games, bonuses, promotions, and all platform features you are eligible to use.
• Customer Support: Handles inquiries, complaints, and support requests you submit to us.
• Security and Fraud Prevention: Detects and prevents fraudulent activity, money laundering, or any suspicious activity.
• Legal Compliance: Fulfils legal and regulatory obligations applicable to our platform's operations.
• Direct Marketing: Sends you promotional information and special offers — only if you have consented to receive them.
• Platform Improvement: Analyzes usage patterns to improve the overall user experience, features, and performance of the platform.

447cuci does not sell your personal data to any third party. However, in certain situations, we may share your information with the following parties for defined purposes:

4.1 Payment Service Providers

Transaction information required is shared with payment gateway providers and banking institutions involved in processing your deposits and withdrawals. All our payment providers are bound by strict confidentiality agreements.

4.2 Game Software Providers

To enable access to third-party games available on our platform, the minimum required data — such as player ID and credit balance — is shared with the relevant game provider in a secure, encrypted format.

4.3 Authorities and Regulatory Bodies

447cuci will disclose required data to government authorities, law enforcement agencies, or regulatory bodies when mandated by law, court order, or legitimate regulatory requirement.

4.4 Technical Service Providers

We use trusted third-party technical service providers including cloud computing services, analytics tools, and cybersecurity systems. All such providers are bound by data processing agreements and are not permitted to use your data for any other purpose.

447cuci continuously invests in high-grade security infrastructure to ensure your personal data remains protected at all times. Key security measures we employ include:

• Data Encryption in Transit: All data communications use TLS/SSL 256-bit protocol to prevent interception.
• Data Encryption at Rest: Sensitive data such as passwords and financial information is stored in encrypted format using strong hashing algorithms.
• Layered Access Control: Access to user data is strictly limited to staff who require it to carry out their duties.
• Regular Security Audits: Our systems undergo regular penetration testing and security audits by independent experts.
• 24/7 Monitoring: Real-time monitoring systems operate around the clock to detect and respond to any security threats.
• Two-Factor Authentication (2FA): Additional security options are available for your account to prevent unauthorized access.

While we take all reasonable steps to protect your data, no system can be guaranteed 100% secure. You also play an important role in keeping your account safe by using a strong password and not sharing your login credentials with anyone.

447cuci uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit our website.

You can control and manage cookies through your web browser settings. Please note that disabling certain cookies may affect platform functionality and your overall user experience.

Under Malaysia's Personal Data Protection Act 2010, you have the following rights regarding your personal data held by 447cuci:

To submit any request related to the above rights, contact our privacy team through the customer support section within the platform. We will process your request within 30 days of receipt.

447cuci retains your personal data only for as long as necessary to fulfil the purposes stated in this Policy or as required by applicable law. Our data retention guidelines are as follows:

• Active Account Data: Retained for the duration your account is active and for a reasonable period following account closure.
• Financial Transaction Records: Retained for a minimum of seven (7) years from the transaction date in accordance with financial legal and regulatory requirements.
• KYC Documents: Retained for the period required by applicable anti-money laundering (AML) legislation.
• Communication Logs: Customer support conversation records are retained for three (3) years for dispute resolution purposes.
• Cookie Data: Depending on the type of cookie, storage duration ranges from the current session only up to a maximum of two (2) years.

When data is no longer needed and there is no legal obligation to retain it, 447cuci will securely delete or anonymise that data.

In the course of platform operations, your personal data may be transferred to and processed in countries other than Malaysia. This occurs primarily when we use cloud computing services or international technology providers.

447cuci ensures all international data transfers are carried out with adequate protections equivalent to the standards set in Malaysia. Safeguards in place include standard data processing agreements, recognised model contractual clauses, and verification that recipient countries maintain adequate levels of data protection.

The 447cuci platform is strictly for individuals aged 21 and above. We do not knowingly collect personal data from individuals under 21 years of age. Should we discover that data from individuals below this age limit has been collected without our knowledge, such data will be deleted immediately and the associated account will be closed.

If you are a parent or guardian and suspect that your child or dependent has registered for or used our platform, please contact our support team immediately. We will take appropriate action to address the situation.

447cuci reserves the right to update or amend this Privacy Policy at any time to reflect changes in our practices, new legal requirements, or service improvements. The "Updated" date at the top of this page will always show the latest version of this Policy.

For significant amendments that affect how we use your personal data, we will provide appropriate notice via email to your registered address or through in-platform notifications at least seven (7) days before the changes take effect.

Your continued use of our platform after any amendments take effect constitutes your acceptance of the latest version of this Privacy Policy. If you disagree with the changes made, please stop using the platform and contact us to close your account.

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal data, you may contact the 447cuci Data Privacy Officer through the following channels:

• Live support via platform: Section Live Chat or Support Ticket in your account
• Email (plain text only): [email protected]

We aim to respond to all privacy-related inquiries within two (2) business days. For requests requiring further investigation, we will inform you of the estimated timeframe needed to resolve the matter.